What an agent should never decide on its own
Autonomy is a dial, not a switch. Our framework for deciding which hiring steps need a human.
Every team asks the same question in the first week: what will the agent do without asking me? The honest answer is that it depends, and that the right setting changes over time.
Two questions for every step
- How reversible is it? Sending a calendar invite is easy to undo. Rejecting a candidate is not.
- How visible is it outside the company? A draft is private. A published job post or an offer letter is public.
Steps that are reversible and internal, such as drafting, scoring, sourcing and scheduling, can run on their own from day one. Steps that are irreversible or external, such as rejecting, publishing and offering, stay behind an approval until you decide otherwise.
Explain everything
Autonomy without explanation is just a black box. Every score shows the evidence behind it, every action is written to an audit log, and every rule can be changed in plain language. If you cannot say why the agent did something, it should not have been allowed to.
Trust is not something you ask for on day one. It is something the product earns, one reversible step at a time.